••• The Big Brother's, oops, i mean Apple's Gazette ••• A Sophisticated Periodical with Panache and a Sense of Humor
Are you an advertiser on Facebook, experiencing errors in Ad-disapprovals after your ads were first approved, ran, and were then disapproved ? Then you’re one of hundreds upon hundreds of people entrusting Facebook with your credit card, spending hundreds or even thousands of dollars, and have thus entered a business relationship with Facebook. But the fairness of this business relationship is one-sided, because Facebook does not even entrust the advertisers – creating the profit for Facebook – with a ” reply email ” in case an error may have occurred, so to report the problem to a “real” human being.
You may’ve even bought the stock and with FB Stock now having reached the 100 mark, do you feel safe that it’s a secure investment, considering the unethical way they’re doing business and remain unreachable; be it via email, phone, or their Facebook sites, with only automated responses replying to advertiser’s inquiries ? Who would invest in a company that is unreachable ?
” Go to the help center ” Facebook suggests when encountering problems, but having done all of what was suggested to me by the automated replies, with no real person having the decency to either look at the content to recognize the error, etc. i tried to contact their corporate headquarters and what i learned was even more concerning…
I called the number, an automated voice answers giving one the choice to contact several departments, each of which is answered by an automated voice suggesting one should contact that department via email. The emails, firstname.lastname@example.org, email@example.com, etc. don’t work, however, and come back via Mailer Daemon, Postmaster@fb. com, stating ” No such email found”.
Thus, i sent my inquiry and report about the Ad errors to these emails, and….
Millions of people have invested into a stock of a company that can not be reached, and appears to be run by an automated computer system, with no regard for the human beings investing in their business, buying ads, thus creating the profit for them. How secure, one must wonder, is it to invest in a company that can’t be reached ? The media has been reporting on the problems for years. Google shows uncountable pages of disgruntled advertisers unable to reach Facebook, while Facebook takes their money but does not allow human contact to report errors, which disrupt their businesses.
What Facebook apparently does not understand,realize or chooses to ignore, is that we do not need Facebook. Facebook needs us, but treats us like a ranger who milks the cow but doesn’t feed it. Having gotten a close look into the way Facebook is doing business, what guarantee do investors have that Facebook isn’t going to cash in and run with the money, since Facebook is apparently a computer system that has no regard for Humanity ?