••• The Big Brother's, oops, i mean Apple's Gazette ••• A Sophisticated Periodical with Panache and a Sense of Humor
The Left Heel
It’s 4th of July – A national Holiday in our country for we celebrate the Independence of the United States of America, thus to have some juice and snacks in the house for later-on when the fireworks start, i stopped at Wholefoods market at Columbus Circle, on my way home.
I pick up the three items i wanted, got into the line for the register when suddenly……. OUCH. Someone behind me slammed their shopping cart into my left heel; not “nipped” my left heel – not “bumped” my left heel – no, SLAMMED the cart into my left heel.
It hurt SO badly, i lifted up my long summer dress and see the blood spouting out of the wound on the back of my left heel, then looked behind me and see a couple, the man behind the cart who then realized he PHYSICALLY hurt me, seeing the blood on my heel.
If you ever had someone slam a shopping cart into the heel of your foot you know it hurts and anger comes from hurt and i was angry that a person slammed their cart into my heel so badly that it broke the skin and bled, aside from it really hurting, thus i asked the man in a VERY assertive voice:” How much taller do i have to grow for you to’ve seen me right in front of you ?”
( Note, i’m 6 foot 2 )
“I’m sorry”, he said with his wife standing beside him, apparently embarrassed since it was very obvious that my heel was bleeding, caused by her husband’s oversight.
This is America, the land of way too many lawsuits, thus it’s not improbable that the man may have feared i call the security of the store, then take down his personal information and sue him for damages, him having “physically injured” me. If he’s a lawyer he may well have thought that way, too, and if he’s someone who has or would sue someone for such injuries, he would think that way, as well.
Of course it’s embarrassing for him and i don’t think he did it on purpose ( he better not), but how “cool” can one remain knowing one just physically harmed a person, that all one utters is a hardly audible ” i’m sorry ” with no efforts on HIS part to perhaps try to comfort the injured person, getting someone from the supermarket to tend to the wound, or get a “napkin” so the blood doesn’t drip all over the floor, which it did ?
I’ve always been a fan of Big Brother and it’s surveillance system with much of everyone actions caught on camera, but just then i was especially glad because …….
…the supermarket was crowded – every register line was full, dozens upon dozens of people, most of whom witnessed me having been injured by someone slamming the cart into my left heel, with me now standing there with a slightly raised long dress and the blood dripping out of the wound, and apparently in pain, ‘cuz darn it, it hurt.
Some shook their heads, in reference to the man with the cart, many looked at my bleeding heel, then looked away when i looked at their faces; nobody offered assistance while observing the blood dripping out of my skin, running down my foot, when suddenly a middle eastern gentleman, there with his wife, said excuse me, which prompted me to turn around; he suggested i should stay right there, he’s going to get me a few napkins.
He came back within a few moments and handed me a bundle of napkins, and i was OH SO GRATEFUL, not only for the napkins with which i could clean and absorb the blood on the heel, but that there was at least one person acting like a “human being”.
I was also glad that i had a new phone which has a camera, thus took a photo of my bleeding heel ( Evidence).
Wholefoods has surveillance cameras everywhere thus the entirety of the happening is captured on video – the slamming into my heel – the non reactions of a LOT of people witnessing somebody getting injured – the one person stepping forward to help, getting a napkin. Surveillance like this should be broadcast so each of these people see their actions on National TV so to judge themselves.
Finally at the register ( it was a crowded day, it’s July 4th after all ) i asked the young gentlemen at the register if he had a bandage, explaining what happened, showing him my left heel. He suggested i go to the customer service, where they also want to know about these cases to make a report. I paid for my three items, then limped to the customer service, asked politely for a bandage, showing them my heel. They told me to go to the other counter to the right of the escalator, thus i limped over there where i then politely asked for a bandage, explaining and showing the lady my heel.
“You’d have to go to the other customer service”, she tells me, pointing to the one where i just came from. I then followed her to that one, again, and waited to get a bandage. After ten minutes waiting JUST for a bandage, holding the napkin on my heel to stop the bleeding, i told the young lady there’s no need to find me a bandage anymore, it’ll be faster for me to go home and get a bandage.
Mind you, i was injured at their store, though of no fault to Wholefoods market, rather one of their customers pushing one of their shopping carts. People get their heels bumped by others quite often in that market; it’s nothing new, especially in the summer with most people’s naked feet exposed due to wearing sandals.
Shouldn’t there be a small little first aid kit with bandages, etc. at each and every customer service of a market, or any other store, so to immediately be able to tend to an “injured” person ?
At this point shouldn’t some parts of the carts causing injuries be either redesigned or covered with something soft, to avoid further injuries. A little padding around the front lower bar, is all it needs. Take an example on other supermarket carts which have no lower bars, perhaps ?
I’m not one to sue over a scrape on the heel, but redesigning or padding the lower part of the carts can help avoid getting million Dollar lawsuits from those who WOULD sue.
Watch the heels and …….
…have a Happy 4th of July 😉
PS: Oh and kind Sir at the market, thanks again for getting me a Napkin. 🙂